Privacy Policy 

BACKGROUND: 

IGNIO Ltd understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who visits this website, www.ignio.co.ukand only collect and use your personal data as described in this Privacy Policy. Any personal data we collect will only be used as permitted by law. 

Please read thisPrivacy Policy carefully and ensure that you understand it.  
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1.            Information About www.ignio.co.uk
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This site is owned and operated by IGNIO Ltd, a limited company registered in England under company number 08729003. 

Registered address: 1Grange Crescent, SUNDERLAND, Tyne and Wear, SR2 7BN, United Kingdom. 

2.            What Does This Policy Cover?

‍This Privacy Policy applies only to your use of this website. This website may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them. 

3.            What Is Personal Data?

‍Personal data is defined by the General Data ProtectionRegulation (EU Regulation 2016/679) (the “GDPR”) and the Data Protection Act2018 (collectively, “the Data Protection Legislation”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.

Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers. 

4.            What Are My Rights?

‍Under the Data Protection Legislation, you have the following rights, which IGNIO will always work to uphold:

a)            The right to be informed about our collection and use of your personal data. This Privacy Policy should tell you everything you need to know, but you can always contact us to find out more or to ask any questions using the details in Part 10.

b)            The right to access the personal data we hold about you. Part 9 will tell you how to do this.

c)            The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. Please contact us using the details in Part 10 to find out more.

d)            The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we hold.

e)            The right to restrict (i.e. prevent) the processing of your personal data.

f)              The right to object to the use of your personal data for a particular purpose or purposes.

g)            The right to withdraw consent. This means that, if we are relying on your consent as the legal basis for using your personal data, you are free to withdraw that consent at any time.

h)            The right to data portability. This means that, if you have provided personal data to us directly, we’re using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask for a copy of that personal data to re-use with another service or business in many cases.

i)              Rights relating to automated decision-making and profiling. We do not use your personal data in this way.For more information about the use of your personal data or exercising your rights as outlined above, please contact us using the details provided in Part 10.It is important that your personal data is kept accurate and up-to-date. If any of the personal data we hold about you changes, please keep us informed as long as we have that data.

Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens AdviceBureau.

If you have any cause for complaint about the use of your personal data, you have the right to lodge a complaint with the InformationCommissioner’s Office. We would, however, welcome the opportunity to resolve your concerns, please contact us using the details in Part 10. 

5.            What Personal Data Do You Collect and How?

‍We do not currently collect any personal data from you. We do not place cookies on your computer or device, nor do we use any other means of data collection.

 6.            How Do You Use My Personal Data?

‍Where we collect any personal data, it will be processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with our obligations and safeguard your rights under the Data Protection Legislation at all times. For more details on security see Part 7, below.

As stated above, we do not generally collect any personal data directly from you, but if you contact us and we obtain your personal details from your email, we may use them to respond to your email.

Any and all emails containing your personal data will be deleted no later than one month after the subject matter of your email has been resolved and no other personal data will be retained for any longer than is necessary.

We will not share any of your personal data with any third parties for any purposes other than storage on an email server. 

7.            How and Where Do You Store My Data?

‍We will only store your personal data in the UK. This means that it will be fully protected under theData Protection Legislation. Personal data security is essential, and to protect personal data, we take the following measures:
·     limiting access to your personal data to those employees, agents, contractors, and other third parties with a legitimate need to know and ensuring that they are subject to duties of confidentiality;
·     procedures for dealing with data breaches (the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, your personal data) including notifying you and theInformation Commissioner’s Office where we are legally required to do so.

8.            Do You Share My Personal Data?

‍We will not share any of your personal data with any third parties for any purposes, subject to the following exception.

In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we need to comply with legal obligations, a court order, or the instructions of a government authority. 

9.            How Can I Access My Personal Data?

‍If you want to know what personal data we have about you, you can ask for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.

All subject access requests should be made in writing and sent to the email or postal addresses shown in Part 10.

We will respond to your subject access request within one month of receiving it. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request.You will be kept fully informed of our progress. 

10.         How Do I Contact You?

‍To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details (for the attention of Dan Singleton):Email address: dan@ignio.co.ukPostal Address: 1 GrangeCrescent, SUNDERLAND, Tyne and Wear, SR2 7BN, United Kingdom

11.         Changes to this Privacy Policy

‍We may change this Privacy Notice from time to time. This maybe necessary, for example, if the law changes, or if the business is changed in a way that affects personal data protection.Any changes will be immediately posted on this website and you will be deemed to have accepted the terms of thePrivacy Policy on your first use of the website following the alterations. We recommend that you check this page regularly to keep up-to-date.

This Privacy Policy was last updated on 01/02/2019.